Frequent questions

  1. I bought a model on Aliexpress, how do I manage returns and guarantees?
  2. Does not 4g work on my car audio?
  3. I have internet with wifi but not with 4g?
  4. When I try to enter any option I get "you can not use it while driving"
  5. What standard 4G network is supported
  6. Where can I download the latest firmware for Ownice C500?
  7. Download the manual or have a look at videos at the following link.
  8. My Car dvd does not support Bluetooth connection with OBD II
  9. Set up startup logo
  10. Set timeout
  11. How to reset factory?
  12. How to connect the rear camera?
  13. How conect cable ISO, CANBUS?
  14. How do I use the Gps browser?
  15. Does not the buttons on the steering wheel work for me?
  16. Don´t work the RDS radio option?
  17. How change the radio frecuency in my country?
  18. I have problems with the radio, it leaves radio mode and it starts.
  19. Dont work correctly the touchscreen properly.
  20. The external Microphone does not work properly
  21. Conection diagram C500
  22. How to know my android version
  23. How I configure default navigation application
  24. How to configure APN
  25. Problems with functions with RDS radio TA- TP- ST - AF - EON
  26. My phone via bluetooth does not play audio

I bought a model on Aliexpress, how do I manage returns and guarantees?

Purchases made on Aliexpress must be guaranteed guarantees and returns from your platform.

Does not 4g work on my car audio?

First of all remove the pin from the card, connect the 4g antenna, and try different companies to rule out incompatibility problems.

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1 image. Signal without SIM card? Make sure the SIM card is correct, then check the setting and do the following steps:

Settings-> SIM card-> Yes lot1 --- Turn the OP

Settings-> More- & gt; Mobile Networks & gt; Enhanced Mode LTE 4G --- Turn the OP

2 image. 4G no signal or very weak? Do not forget the antennas on the back 2X4G.

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I have internet with wifi but not with 4g?

1-Go to Settings-> Data Usage-> Enable Data Usage.

When I try to enter any option I get "you can not use it while driving"

What standard 4G network is supported

A: 4G LTE support, including GSM, CDMA, WCDMA, TD-SCDMA, TDD-LTE, FDD-LTE as shown in the following picture. Note: It is not compatible with CDMA2000

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Where can I download the latest firmware for Ownice C500?

https://www.ownice.es/gb/content/6-area-de-descargas-

CONSULT BEFORE.

How do I update the system for the Ownice C500 / C500 + DVD? ( https://youtu.be/bCwjqvTlr8w )

There is a circuit diagram (a printed paper) in the product.

You can download the manual or have a look at videos at the following link.

https://www.ownice.es/gb/content/6-area-de-descargas-

My Car dvd does not support Bluetooth connection with OBD II

For items manufactured before the 13th January requires software to support OBD, follow these steps:

Step 1: Software update

Download the update file from the following link: https://www.dropbox.com/s/xjrr0gsn8py94hj/01%2018UI1.rar?dl=0

--- When you unzip the file, you will get two files: "UPD 356x." Y 'bin 3561s.' --- copy the two files to a new root of the USB disk (do not change the file name) --- connect to a USB port on the device.

--- the fingers on the touch screen, this gesture will make it enter the system boot.

Then enter the system, it takes about 10 minutes to update

Step 2:

mode selector >VERSION software > Click the aeProduct.getSubject ()

password-> 1260-> Menu Icoon->Double-click OBD> Besparen> Restart as shown in the boxes below.

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Step 3: Install the apd OBD file.

Download the APK file from the following link:

https://drive.google.com/drive/folders/13he5fyxvczXZTLhMKfjtWQkBrmQIzvpg?usp=sharing

Step 4: Find the icon menu of the OBD APK device, then connect the pairing.

Set up startup logo

Settings-> General-> Logo load (password 9999) -> choose startup logo to show> Confirm..

Set timeout

Settings-> General-> Timeout> in the standby time choose.

If the timeout can not be saved, follow the steps as shown in the image below:

Set the timeout> return to home-> stop the car and take the key> activate after two minutes-> reset> timeout will be saved after a reboot and reboot the system.

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How to reset factory?

Settings->General Settings->Remove content

How to connect the rear camera?

Camera: yellow video port <-> main unit Ownice: video input jack of the reversing camera
Camera: red power port <-> auto original: reverse light power (black wire <-> -, wire <-> 12V + power), so that the Ownice unit receives camera picture instructions Of the mirror when activating reverse and reverse.
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How conect cable ISO, CANBUS?

How do I use the Gps browser?

You have various alternatives and applications to navigate with Gps application.

Free:

      • Install Google Maps, download the route you are going to use before you leave, and you can use it without consuming data in your route.

Step 1: Download a map

Note: You can save maps to your device or SD card. If you change the place where you want to save them, you will have to download them again.

  1. Open the Google Maps application Google Maps On your Android phone or tablet.
  2. Check that you have an internet connection and you are logged in to Google Maps .
  3. Search for a specific place, like San Francisco.
  4. At the bottom, touch the name or the address of the site Download. If you have searched, for example, a restaurant, touch More below Download map offline.

    Save offline maps on an SD card

    By default, offline maps are downloaded to the device's internal storage, but you can download them to an SD card. If your device uses Android 6.0 or higher, you can only save the maps to an SD card that is set up for portable storage. See how set up an SD card .

    1. Insert an SD card into your Android phone or tablet.
    2. Open the Google Maps application Google Maps In the upper left, touch Menu Menubelow Offline Maps.
    3. Touch Settings Settings In the upper right.
    4. Under "Storage Preferences," touch Device below SD Card

      • Here from Nokia is currently the best free GPS browser for Android as it allows you to download all of its more than 100 maps and use turn-by-turn navigation without data connection. It also shows real-time traffic and incident information.
Here

Here

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      • MapFactor is a free GPS navigator that uses the free maps of the OpenStreetMap project and works without data connection. It has speed control radars, mode for vehicles of load and block of streets among other characteristics. If we do not like OpenStreetMap maps we can buy TomTom maps.

        MapFactor: GPS Navigation

        MapFactor: GPS Navigation

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        • Versión de Android: desde 2.3
        • Developer: MapFactor
        • Download in: Google Play
        • Price: Free with buys integrates

      • Sygic in its free version allows us to enjoy TomTom maps offline, your POIs and your route planner. With your paid version we will enjoy your turn-by-turn navigation, 3D maps, lane instructions, speed limit warnings, and cross-view arrows with tricky arrows on complicated junctions. It also has other payment supplements such as the traffic service, the premium mobile radar announcer every month or the Head Up Display (HUD) to project GPS navigation on the windshield. Until July 6 we can buy the Premium version with 70% discount, so that for 30 € we can have the world version or for 20 € the Europe and Russia.

        Navegación GPS y Mapas Sygic

        Navegación GPS y Mapas Sygic

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        • Versión de Android: desde 2.2
        • Developer: Sygic
        • Download in: Google Play
        • Price: Free
      • Be-On-Road is another free GPS navigator with license of the maps of OpenStreetMap that works without connection. If we pay 9.99 euros we will enjoy the projection on the windshield, warning of speed limits, radars and the lane assistant.
GPS Navigation BE-ON-ROAD

GPS Navigation BE-ON-ROAD

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Does not the buttons on the steering wheel work for me?

If the original car has canbus, then to do the steering work, you need a canbus decoder.
For example MODEL 7002, which is a universal type without canbus.
If you confirm that your car does not have canbus,
then you need to connect the "1/2" cable with the wires on your steering wheel,
then study steering wheel control, then it will work.

First of all check that the wiring is properly connected. Usually your car will have a connection diagram similar to this image:

IMPORTANT !! IN CASE OF DOUBTING DO NOT CONNECT, IT MAY DAMAGE THE EQUIPMENT AND ITS WARRANTY SHALL BE VOID.

Usually the purple and pink wire are correct, in this case connect the Key 1 in purple and Key 2 in pink (or vice versa).

CONFIGURATION CASE SPECIFIC MODEL:

Step1 ( Software version ):

1.jpg

Step 2:

Step 3:

Step 4:

Step 5 (Choose number like right list model number ):

Don´t work the RDS radio option?

Factory settings->1260->Radio->Choose option.

How change the radio frecuency in my country?

Factory settings->1260->Radio->Choose option.

I have problems with the radio, it leaves radio mode and it starts.

1.Settings

2.Software version.

3.Click image tools.

4.Password "1260"

5.Menu.

6.Click "BT SWC"

7.Save and Reset.

19. Dont work correctly the touchscreen properly

Download the file .bin and follow the steps for this link.

20. Dont work correctly the external microphone properly
If your Car audio is C200 MODEL , DONT NEED THIS ADAPTER.
Only if your Car audio is C300-C500.

21.Diagrama de conexión C500

  • How to know my android version

Configuration->>Software version

23.ADJUSTMENT->NAVIGATION->FILE MAP (TO CHOOSE APLICATION )

24. APN CONFIGURATION

In wireless connections and networks we will select "More"


We get into "Mobile networks"

Already in "Configuration of the mobile network we mark this magic box!



Then we will dive in "Name of Access Points" or APNs

We will find the following, there may be two pre-loaded APN calls service_WEB and MMS service, in this case we have to verify the data only, in case there is no APN we must create them by pressing the next sign of +.



We will create / verify two APN

Tuenti_WEB (password "internet") and Tuenti_MMS (password "mms")

In the case of Tuenti_WEB, the APN should look like this:

Problems with functions of RDS radio TA- TP- ST - AF - EONAlternative frequencies (AF)
  • Network identification with traffic programs (TP)
  • Program type (PTY)
  • Identification of traffic information (TA)
  • Information on other broadcasting networks (EON)
  • (ST) ST terrestrial radio tuners cover all standards, from analog (AM / FM radio) to digital (HD Radio ™, DAB ™ and DRM ™). Our multiband audio receivers reduce the count and cost of system components, while guaranteeing the best radio signal reception of your class.
  • Estero rings.
Configure according to your needs.

RDS:

OPTIONS:

My phone via bluetooth does not play audio

Check that there are no problems with memory card in phone, as well as the configuration of the device is correctly:

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